Description

Who We Are:

Bean Automotive Group is a nationally recognized automotive group which champions Miami's rich automobile heritage. Our associates located throughout our 4 locations: Kendall Toyota, Lexus of Kendall, West Kendall Toyota and Lexus of West Kendall, make it our mission to deliver on every customer's expectation, one customer at a time!

What We Offer: 

Our associates enjoy competitive compensation and benefit offerings, among the best in the industry, and some of which include:

• 3 weeks of Paid Time-Off per year.
• Paid Holidays.
• 401(k) Retirement Plan with 50% Employer Match.
• Paid Health, Gap, Life and AD&D Insurance.
• Eligible for Dental, Vision, Short-Term, Long-Term, Voluntary Life Insurance.
• Paid Volunteer Time-Off Program.
• Award-Winning Wellness Program and Healthcare Premium Incentives.
• Employee Discounts.
• ASE certification reimbursement and paid continuing education program to further your career.
• Continued education, manufacturer hands-on and web-based training.

Qualifications

We presently have an employment opportunity for a Parts Director in one of our operations. In this new role, the Parts Director manages the efficient and profitable operation of the parts department.

What are the day-to-day responsibilities?

• Forecasts goals and objectives for the department to the GM.
• Hires, trains, motivates, and monitors the performance of the parts department personnel.
• Prepares and administers an annual operating budget for the parts department.
• Maintains reporting systems required by general management and the factory.
• Attends manager’s meetings.
• Monitors the performance of the parts department.
• Strives for harmony and teamwork within the department and with all other departments.
• Understands, keeps abreast of, and complies with federal, state, and local regulations that affect parts operations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
• Understands and ensures compliance with manufacturer warranty and policy procedures.
• Holds weekly department meetings and reports any issues to the GM.
• Establishes and maintains good working relationships with customers to encourage repeat and referral business.
• Fosters professional employee development and coordinates with department managers to determine need for advanced training.
• Makes customer satisfaction a department priority, ensuring that parts personnel are courteous and respectful in their interaction with customers.
• Handles customer complaints immediately and according to dealership's guidelines.
• Administers warranty claims, reviews warranty policy adjustments, understands and applies warranty guidelines, ensures correct processing of claims, and communicates warranty information and clarifications to customers.
• Develops dealership parts pricing plans and recommends to dealer or General Manager.
• Works with Service Manager to find ways to improve the overall profitability of the dealership.
• Establishes and maintains good working relationships with vocational and technical schools to enhance personnel recruitment activities.
• Oversees the specific shipping and receiving function.
• Oversees the specifics of security of the inventory.
• Serves as liaison with factory representatives.
• Maintains safe work environment.
• Maintains a professional appearance.

Position Requirements:

• Two to four years related experience and/or training; or equivalent combination of education and experience.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume.
• Must have a valid driver's license.

Employment is contingent upon successful completion of a thorough drug and background screening to include MVR. Bean Automotive Group is an equal opportunity and drug free employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.